Work

Experience

All about my professional, freelance, and self-employed work experience.

Professional Profile

About Me

A self-taught Senior Application Engineer and Full Stack Web Developer with a proven track record in the IT and services sector. I’m curious, self-motivated, and passionate about creating innovative solutions. My natural leadership, integrity, and meticulous attention to detail shine through in every project. I’m fascinated by the intersection of technology and business strategy, delivering reliable, high-quality results while fostering a collaborative team environment.

Core Expertise

  • PHP, JavaScript, Python
  • CMS (WordPress, Ghost, Drupal)
  • Figma
  • Data Science and Analytics
  • Data Engineering and Management
  • Data Visualization (Looker Studio)
  • Git (Version Control)
  • Linux, Shell Scripting
  • SQL (Postgres, MySQL)

Skilled in CRM, Business Process, and Incident Management.
Proficient in Linux Administration, Production Support, and API Management.
Demonstrated expertise in system optimization through automation development, with hands-on experience in MuleSoft, LoginRadius CIAM, Kognitiv, Salesforce Marketing Cloud, ManageEngine administration , and AWS services management.

My professional goal is to craft aesthetically pleasing, highly functional products that load quickly and deliver a seamless user experience. I thrive on challenging projects that push my skills and allow me to grow.

As an experienced freelancer and data scientist specializing in time series data, I excel in solving complex business challenges through tailored solutions, automations, and API deployments. With a career focused on enterprise-level web applications and integrations, I know how to build reliable, scalable systems.

Note

Thank you for taking the time to explore my profile! I’m excited to bring my expertise as a Full Stack Web Engineer and Data Scientist to your next project.

Professional Experience

Application Support Analyst | Data Scientist

DFI Retail Group
04/2024 - Present

  • Created Python scripts to automate daily and repetitive tasks
  • Experienced in administering and customizing JIRA projects
  • Implemented and managed API deployments using MuleSoft
  • Handled API version control and management for seamless integrations
  • Utilized LoginRadius for Customer Identity and Access Management (CIAM)
  • Leveraged Kognitiv for advanced data-driven personalization
  • Worked with Salesforce Marketing Cloud to optimize marketing automation workflows

Application Support Engineer

Ubiquity
07/2023 - 04/2024

  • Played a pivotal role in migrating FreshService tickets/data to ServiceDesk Plus
  • Developed multiple Python and shell scripts to automate tasks on Unix-based systems
  • Managed AWS basic services including Workspaces, IAM, and EC2 instances
  • Optimized ServiceDesk+ instance through the implementation of automations, triggers, and custom functions
  • Administered ManageEngine applications (SD+, Site24x7, Zoho Directory, Endpoint Central, Analytics Plus)

Senior Application Specialist

Yondu, Inc. · Full-time
01/2021 - 06/2023

  • Managed support requests through JIRA, prioritizing and resolving issues within defined service level agreements (SLAs)
  • Experienced in administering and customizing JIRA projects
  • Proficient in JQL queries
  • Experienced in designing and developing reports and dashboards using Google Data Studio
  • Experienced in consuming JIRA API
  • Involved in developing a web application using PHP framework (Laravel)

Software Engineer

Accenture · Full-time
05/2017 - 04/2019

  • Completed DevOps Bootcamp
  • Part of a team managing Billing and Revenue Management (BRM) and Customer Relationship Management (CRM) systems for one of the largest foreign Mobile Virtual Network Operators
  • Exposure to Linux/Unix command-line tools
  • Experienced in database management (Oracle SQL)

Freelancing Journey

Full Stack Web Developer

Prime VA Hub
09/2021 - 01/2025

  • Web Developer and Overall Technical Support
  • Developed internal system and application (PVA Timetracker) using Python and Streamlit
  • Developed the company website using modern NextJS tech stack
  • Developed internal tools

Freelancer

Upwork
10/2022 - 11/2023

  • Created and maintained a scalable Design System
  • Delivered high-fidelity and high-quality UI screens for both web and mobile applications
  • Experienced in providing maintenance for backend systems using PHP/Laravel

Certificates

  • Google - The Fundamentals of Digital Marketing
    (07/2022) Certificate ID: X7D 39U EQW
  • ITIL® Foundation Certificate in IT Service Management (ITIL v4)
    (09/2021) Certificate Number: GR671316894MS
  • Zuitt Coding Bootcamp
    (09/2019 - 05/2020) Full Stack Web Development Coding Bootcamp
  • Accenture DevOps Bootcamp
    (05/2017 - 06/2017) - Awarded Top 3 in our batch
  • Cisco Certified Network Associate (CCNA 1 - 4)
    (06/2014 - Present) Cisco Networking Academy -- Network Fundamentals, Routing Protocols and Concepts, LAN Switching and Wireless